Direct Line Loans

Direct Line can be called as pioneers for many financial products in the United Kingdom. Direct Line Loans offer many financial services like insurance, credit cards and loans. Their financial products are available any resident of Scotland, England and Wales.

Coming to the personal loans offered by Direct Line, the loans are available only for personal purpose and not for business purpose or investments. The customer can choose any type of personal purpose for which he wants to use the loans. The loans have a fixed repayment schedule. There is an option to avail repayment holidays with Direct Line and such loans have a period of not more than 24 months.

APRs for Direct Line Loans are based on ‘credit scoring’. This is done on the basis of information provided by the customer at the time of application. The range of APRs provided by Direct Line is considerably lower than that given by many other lenders. Anyone who is employed for at least 16 hours a week in UK is eligible for the loan. People who are on paternity, maternity or retirement are also eligible for the loan.

Not only has this Direct Line Provided Payment Protection in the form of insurance. This payment protection is an optional offered along with the personal loan and helps in times of financial crisis like illness or redundancy of the borrower. The repayment will be done by the insurance company at such times for a fixed term. The payment protection comes with certain eligibility requirements. First being qualification for the cover. The customer should be between the ages of 18 to 70 and be a named insured person in the loan agreement. Insurance also has certain exclusions and limitations for the insured.

There are many special features and benefits that are offered alongside the personal loans from Direct Line. The benefits are 10% extra discount for the 1 st year of car insurance from Direct Line Loans, during second year the discount will be 5%. The discount remains valid for a period of 12 months and the discount voucher gives all details on how to avail the discount. The specialty of this discount is that it is available for both existing and new car insurance customers.

Communication is another aspect of business for which Direct Line lays more emphasis. Their communication channels are open to those with communication difficulties. Telephone lines have Type Talk and Text phone facility whereas the printed communication is available in Braille, large print and even audio facility.

Telephone help lines with customer advisors are open from Mondays to Fridays from 8 a.m. to 9 p.m. and on Saturdays from 9 a.m. to 5 p.m., Sundays from 10 a.m. to 4 p.m. They help to resolve any complaints from the customer and in the event the complaints remain unresolved they are designated to relevant people for investigation who get back to the customer with a quick response. Direct Line Loans are for those who want the best loans along with protection.